Dropcontact returned a very low number of validated emails, why?

If you're seeing a lower email success rate than expected with Dropcontact, there are a few common reasons. Let's walk through what might be happening and how to fix it.

Common Reasons for Low Email Success Rates

1. Missing or Incomplete Input Data

Dropcontact needs first name + last name + company name as a bare minimum to find verified professional emails. If any of these fields are missing or incomplete in your file, the enrichment won't work.

Quick fixes:

• Double-check your file has all three required fields populated
• Make sure names aren't swapped or combined in one field
• Verify company names are spelled correctly (typos happen!)

👉 Learn more: What information do I need to find an email address with Dropcontact?

2. Unrecognized Column Headers

Dropcontact automatically detects your file's column headers to identify which data to enrich. If your columns aren't clearly named, the algorithm won't be able to recognize them properly.

Common issues:

• Missing or empty headers
• Non-standard column names (e.g., "LeadFirstName" instead of "First Name")
• Files without a header row
• Mixed data in columns (e.g., first name and last name in the same column)

How to check:

• Make sure your file has a first row with clear headers
• Use simple names: "First Name", "Last Name", "Company", "Email", etc.
• Keep data separated in distinct columns

If Dropcontact can't identify the required data, an error message will tell you what's missing. If the message doesn't match your file, contact us at support@dropcontact.com and we'll check it for you.

👉 Learn more: How to upload a file on Dropcontact

3. Industry-Specific Limitations

Here's the reality: Dropcontact is built for B2B professionals who use corporate email addresses (like name@company.com).

We're not a good fit if you're targeting:

• Freelancers or independent professionals who primarily use personal emails (@gmail.com, @outlook.com, etc.)
• Small local businesses without corporate websites or professional email domains
• Service professionals like hair salons, independent lawyers, construction workers, doctors in private practice, craftspeople, etc.

These professionals often use personal email addresses for their business activities. Since these emails aren't associated with a company domain, Dropcontact can't enrich them— by design, for GDPR compliance reasons.

What Dropcontact doesn't return:

• ❌ Personal email addresses (@gmail.com, @yahoo.com, etc.)
• ❌ Generic company inboxes (info@, contact@, sales@)
• ❌ Mobile phone numbers (privacy & GDPR compliance)

What Dropcontact does provide:

• ✅ Nominative professional email addresses (real person, business domain)
• ✅ Built-in email verification (syntax, domain, deliverability)
• ✅ Advanced catch-all handling
• ✅ Job titles, LinkedIn profiles, company data
• ✅ Business phone numbers (landlines only)

👉 Learn more: Is Dropcontact suitable for all industries?

3. Geographic Coverage Variations

Dropcontact performs best in Western regions using Latin-based characters:

• Europe (France, Germany, UK, Spain, Italy, etc.)
• North America (US, Canada)
• Latin America and Oceania

Coverage is more limited in regions using non-Latin scripts (parts of Asia, Middle East). Our algorithms are continuously evolving to expand support.

Need Help Analyzing Your Results?

Every dataset is different. If you're experiencing low success rates and want a personalized analysis:

📧 Email your file to support@dropcontact.com

Our team will:

• Review your specific dataset
• Identify potential issues with input data
• Assess if your target audience is a good fit for Dropcontact
• Provide actionable recommendations to improve results

We typically respond within a few hours (working hours).

Understanding Dropcontact's Strengths

Dropcontact isn't another email database, it's a real-time B2B enrichment engine designed for:

✅ Companies and professionals with corporate domains
✅ B2B decision-makers and employees
✅ Sales and marketing teams doing outbound prospecting
✅ CRM enrichment and data quality automation

Our algorithms generate and verify every result in real-time (no stored data, no outdated lists), ensuring:

• Always up-to-date information
• 100% GDPR compliance
• Pay-on-success model (only charged for verified emails found)

Want proof? Check out our Email Finder Benchmark where we tested 15+ tools on 20,000+ contacts.

Related Resources

Getting started:

• Discover Dropcontact - Complete platform overview
• Can I try Dropcontact for free?

Understanding coverage:

• Is Dropcontact suitable for all industries?
• Do you find private email addresses and phone numbers?

Still have questions? Contact us at support@dropcontact.com or email us directly in the app!